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Product Catalog

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The Product Catalog is similar to Windows Explorer in that it displays the hierarchical structure of catalog items and folders. The left side displays folders and packages while the right side displays packages and all of the contents in a folder.

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The Product Catalog is used to set up recurring and nonrecurring products and usage-based services, as well as their associated fee structures and proration type. You can also bundle products into a package or a parent-child relationship, for special offers to your customers.

Note

With the exception of Special Products, the Product Catalog is initially empty, unless items were added during a conversion or upgrade.

To access the Product Catalog, on the Applications menu, click Product Management > Product Catalog.

For more on the Product Catalog icons and shortcut menus see Product Catalog Details.

Folders

Folders are used to logically organize the items listed in the product catalog. You can right-click on folders or catalog items on either side of the window to view various commands such as cut, copy, paste, and edit. See About Catalog Items Folders.

Adding Catalog Items

The New context (right-click) menu option lets you add the following types of catalog items:

Retail Products

Products

Packages

Services

Contracts

Discounts

Pricing Plans

Advance Pay Products

Refillable Usage

Dynamic Charge Products

Dynamic Products

Product Catalog Viewing Adjustments and Options

To change the way the contents of the product catalog are displayed in the right-side of the window, right-click and select View > option.

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ProdCatChangeItemView

  • View > Details displays the Description, SKU, Alias, Charge, Start Date, End Date, USOC and Class of Service of a catalog item.

  • View > Icon displays the icon only for catalog items.

  • View > List displays the catalog item in a list without any details.

  • View > Group by Type, if checked, displays catalog items based on the type of item, with folders being first in the list.

    Drag and drop enables you to move Product Catalog items to and from folders.

    The right side of the Product Catalog window can be sorted by selecting the column heading.

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See these other viewing options:

Searching the Product Catalog

Viewing Detached Items

Viewing Assigned Instances

Sorting by SKU or Description

Back and Drill Down Commands

Catalog Group Setup

Catalog Groups are logical groupings of the items in your Product Catalog. Catalog Groups are used to group catalog items for reporting purposes.

Catalog groups are defined via the Admin Console Data Management application. See Creating Catalog Groups.

To use Catalog Groups in the Product Catalog, see Catalog Groups.

Other Topics

Limit To's

Parent Service Disconnect Restrictions

Understanding Prorating Types and Charge Cycles

AdvancePay Products

Restricting the Sale of Catalog Items

About Guided Assignment

Product Categories

Discount Categories

Mutual Exclusivity

Price Matrix

Promotions