Submenus

Submenus are available on both the Features and Services tabs by right-clicking any catalog item in the Services or Features lists. The basic options available for services and features are shown below.

Note
Some options may differ depending on the type of service or feature you select. You may or may not see all of the options displayed in the sample menus below.

Services List Submenu Options

Menu	Notes
Edit	Opens the Service Number window. The tabs displayed in this window vary based on the type of service.
Drilldown	Default when item has Sub Services.
Activation submenu
Disconnect	Launches the Disconnect Services Wizard. Enabled only if all selected items are active. See Disconnecting Features and Services.
Reconnect	Launches the Reconnect Services Wizard. Enabled only if all selected items are inactive. See Reconnecting Features and Services.
Suspend	Launches the Suspend Services Wizard. See Suspending Services.
Hotline	Launches the Hotline Services Wizard. See Hotlining Services.
Redirect	Launches the Redirect Services Wizard. See Redirecting Services.
Restore	Launches the Restore Services Wizard. See Restoring Services.
Change Service Number	Launches the Change Service Number Wizard. See Changing a Service Number.
Swap Equipment	Launches the Swap Equipment Wizard. (Wireless only)
Refresh	Launches the Refresh Services Wizard.
Duplicate	Launches the Duplicate Services wizard. See Duplicating Services.
Move	Launches the Move Services Wizard. See Moving Services.
Delete	Deletes the Services, if possible.
View	View Hierarchy - The Hierarchy view graphically shows the relationships between items, but performs no actions on them. Selecting this item over an empty row shows all of the Customer's account-level products and services in a static tree view. Selecting this item over a single catalog item shows a tree view of that item and its children. All descendants are loaded and the tree view is fully expanded. Equipment Associations - This is only applicable for services with non-handset devices that may contribute to charges on the service such as wireless routers. It displays the equipment type (as configured in the Inventory web module) and serial number. Favorite Numbers - Displays a list of favorite (discounted) numbers associated to the service if applicable. Attributes - This displays custom service attributes if applicable.
Properties submenu
Assigned Pricing Plans	The assigned Pricing Plans for this Service. See Viewing Assigned Pricing Plans.
Service Address Associations	The Service Addresses associated with this Service. See Service Address Associations.
Line Card	The Line Cards for this Service.
Service Number History	The Service Number History for this Service. See Viewing Service Number History.
Usage History	Launches the Usage History report.
Usage History Export	Launches the Usage History Export report.
Orders	The order history for this Service.
Order Line Items	The order line item history for this Service.
Starting Code Entries	Opens a window listing all the Guided Assignment Starting Codes used on this service number. (More)
Event Log	The Event Log for this Service.
New submenu
Service(s)	Launches the Add Service(s) Wizard.
Sub Service(s)	Launches the Add Sub Service(s) Wizard.
Feature(s)	Launches the Add Feature(s) Wizard.
Change Order	Launches the Change Order Wizard.

Features List Submenu Options

Menu	Notes
Edit	Default if item is a non-Package feature.
Drilldown	Default if item is a Package.
Delete	Deletes the selected item, if possible.
Disconnect	Launches the Disconnect Services Wizard. Enabled only if all selected items are active.
Reconnect	Launches the Reconnect Services Wizard. Enabled only if all selected items are inactive.
Associated Products submenu (enabled only for Contracts)
Term Commitment term	Visible only for Contracts with a Term Commitment term.
Associated Services submenu (enabled only for Contracts)
Maximum Guarantee term	Visible only for Contracts with a Maximum Guarantee term.
Minimum Guarantee term	Visible only for Contracts with a Minimum Guarantee term.
Service Count Commitment term	Visible only for Contracts with a Service Count Commitment term.
View Hierarchy	Always visible. The Hierarchy view is intended to graphically show the relationships between the items, but performs no actions on them. Selecting this item on an empty row shows all of the Customer's account-level products and services in a static tree view. Selecting this item on a *single* catalog item will show a tree view of that item and its children. All descendants are loaded and the tree view is fully expanded.
Properties submenu
Favorite Numbers	Displays the Favorite Number List for the selected item. Enabled for Discounts where the Associative Value is 3 or 4 (Favorite Exact Dialed Digits or Favorite Start Dialed Digits).
Select Numbers	Displays the Select Number List for the selected item. Enabled for Discounts where the Associative Value is 2 (Selective).
Shared Services	Displays the Shared Services List for the selected item. Enabled for Grant Discounts where maxlines > 0.
View Installment Plan Details	Displays the Installment Plan Details List for the selected item. Enabled for any product with InstallPlanDetails.
View Pricing Plan Details	Displays the Pricing Plan Details List for the selected item. Enabled for any Pricing Plan/Program.
Orders	Order history for this Feature.
Order Line Items	Order line item history for this Feature.
Provisioning Orders	Provisioning Orders for this Feature.
Event Log	Event Log for this Feature.
New submenu
Feature(s)	Launches the Add Feature(s) Wizard (adds account-level features only).
Change Order	Launches the Change Order Wizard.