Automated Actions can be initiated by Triggers which are independent of Workflows, or by a Workflow Task.
The Actions gallery organizes the available Actions into categories to minimize having scroll to find an Action.
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A Search field is available to help users find an Action, and users can now bookmark their most commonly used Actions. To search, enter a text string. The Search tool will find all Actions whose name contains the text string. To bookmark, click on the associated star. A solid start indicates the Action is bookmarked. Unfilled indicates not bookmarked.
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Actions By Category
Communications
Notifications are different from email messages in that they are not intended to have a reply. A reply to a notification will not be processed and will not be visible in the IDI platform. Notifications are not included in users’ monthly 2-way message quota, and so will not contribute to exceeding the quota which could result in a monthly charge.
Customer Care
Equipment Inventory
Orders
Porting
Note
These actions are auto-implemented when automated Syniverse integration is enabled in your system. They are not intended for use outside the scope of automated porting integration with Syniverse and should not be modified.
Initiate Scheduled Port Request
Send Port In Request
Provisioning
Tickets
Workflow:
Delete Subscription History - Deletes the subscription history (no parameters)
Save Extended Data
Send Workflow Signal