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Handle Contact CPNI Compliance

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This action is installed by the Customer Care web module. It handles sending CPNI notifications based on changes to contact information as entered via this action.

UG template for Help

Parameters:

Is New Customer

(required)

Drop down menu - Yes/No.

Customer ID
(required)

Contact ID

(required)

Contact Type ID

(required)

System-generated ID associated to a Contact Type as indicated in the Contact Type table in Admin Console Data Management

Current/Previous

These fields...