This action is added by Customer Care. It lets you manipulate selected customer parameters as shown below when the Action is launched by a Workflow Trigger or Task.
Knowledge Articles > Desktop Client User Guide > POS Front Office > About Sales Requests > Starting the Make Sales Request Wizard > Make Sales Request for the customer
Knowledge Articles > Desktop Client User Guide > POS Front Office > About Sales Requests > Starting the Make Sales Request Wizard > Make Sales Request for the customer
