This action is installed by Custmer care. It modifies an open follow-up (closed follow-ups can’t be modified).
Parameters:
Note
Parameters marked with an asterisk are required.
Action Date | When provided, the Action Date will be updated to this value. |
Assigned To | When provided, the Assigned To will be updated to this value. |
Close | Yes/No. When Yes is selected, the Follow-Up will be closed. |
Description | When provided, the Description will be updated to this value. |
Follow-Up ID* | Numeric ID of the Follow-Up to be modified. |
Status | Follow-Up Status. A value can be selected from the drop down. When populated, the Status will be updated to the selected value. |
Attributes | If there is an attribute definition associated to the follow-up, the values for the attribute properties can be modified as a JSON string. Example: Attribute definition with 2 properties ‘Address Type’ and ‘County’: Syntax: {"Address Type":"Residential","County";"Washington"} |