IDI version 26.8 is now available.  Click here for details: IDI Updates.

Performing a Device Search

Prev Next

The Device Search produces list of devices in your system based on the specified search criteria. Select Applications > BackOffice Management > Device Management > Devices > Device Search to display the Device Search dialog.

UG template for Help

Then enter the applicable criteria and click Search to perform the search. Note: The fields available as search criteria (and displayed in the search results) are dependent upon which field-related permissions are enabled in your profile.

From the search results you can:

  • Filter (narrow) the list of returned devices.

  • Sort the results by any of the device fields by clicking the corresponding column heading.

  • Edit a selected device. See Editing a Device.

  • Dissassociate a selected device from its current service to make it available for use on another service. See Disassociating a Device.

  • View the history of events (actions) on a selected device. See Viewing Device Histories.

  • View a selected device’s service (if assigned).

  • View a selected device’s customer (if assigned).

  • Create a new device. See Adding a New Device Manually.

    UG template for Help