This table defines Classes of Service which are used in conjunction with USOCs and Access Line Equivalent (ALE) reports. Examples include residential or business.
Note
A residential class of service may have different ALE values than a business class of service.
ALE is a term used to indicate the number of equivalent access lines that one high-capacity date line such as T1 or ISDN represents. Access Line equivalents provide a more accurate means of comparing connection capacity, and are used for measuring revenue.
The values in this table are used to populate the Class of Service drop-down list for Products, Packages, Pricing Plans, AdvancePay Products (wireless only), and Services in Product Catalog.
To set up and maintain the Classes of Service table:
Under Data Management double-click Classes of Service. This displays the Class of Service window.
The Classes of Service window contains the following information.
Class of Service ID (read only)
System-generated identifier that uniquely identifies the class of service.
Description
A description of the class of service.
The shortcut menu for this table lets you add, edit and delete classes of service. See Working with Data Management Tables.