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Assigning/Editing a Service - Equipment Tab

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The Equipment tab is used to assign a wireless technology to a service, and to enter identification numbers of the subscriber and the handset. If the service is GSM wireless, then SIM information is entered.

The first field on this tab is Technology.

  1. Based on the handset, select CDMA/TDMA, Dual Mode (CDMA + SIM), or GSM.

    Wireless Service (CDMA/TDMA)

    Selecting CDMA/TDMA from the Technology list displays the following.

    NewWirelessEquipmentTabCDMA

    The equipment tab for CDMA/TDMA technology contains the following fields.

    MIN

    10-digit mobile identification number for the service.

    DEC ESN / MEID

    Decimal ID number of the handset (15 digits).

    HEX ESN / MEID

    Hexadecimal ID number of the handset.

    MSL

    Master Subsidy Lock -- is a numeric code assigned to the manufacturer and used to protect a handset's programming.

    One Time SL

    A manufacturer's code used to unlock a handset when it is first programmed.

    Handset

    Model of the subscriber's cell phone.

  2. Complete the required fields and click Save to continue.

    Wireless Service (Dual Mode)

    Selecting Dual Mode (CDMA + SIM) from the Technology list displays the following.

    NewWirelessEquipmentTabDualMode

    The equipment tab for Dual Mode (CDMA +SIM) technology contains the following fields.

    MIN

    10-digit mobile identification number for the service.

    DEC ESN / MEID

    Decimal ID number of the handset (15 digits).

    HEX ESN / MEID

    Hexadecimal ID number of the handset.

    MSL

    Master Subsidy Lock -- is a numeric code assigned to the manufacturer and used to protect a handset's programming.

    One Time SL

    A manufacturer's code used to unlock a handset when it is first programmed.

    SIM #

    20-digit ID number of the SIM (subscriber identity module).

    IMSI

    15-digit ID number for the subscriber.

    EID

    EID is for eSIM devices rather than IMEI or ESN/MEID as required for SIM card devices. Note: The EID observes the same formatting rules that apply to IMEI or ESN/MEID (i.e. 19-20-digit values, that are sometimes appended with F and/or a Luhn Algorithm-calculated check digit).

    See eSIM Rules below.

    Handset

    Model of the subscriber's cell phone.

Wireless Service - GSM

Selecting GSM in the Technology field displays the following.

UG template for Help

The equipment tab for GSM technology contains the following fields.

SIM

20-digit ID number of the SIM (subscriber identity module).

IMEI

15-digit ID number of the handset.

IMSI

15-digit ID number for the subscriber.

PIN1

Primary personal identification number (4-8 characters).

PIN2

Secondary personal identification number (4-8 characters).

PUK1

Primary Pin Unblocking Key (8 characters)

PUK2

Secondary Pin Unblocking Key (8 characters)

Note

If a GSM subscriber enters the wrong PIN three times in a row, the GSM handset remains locked until the corresponding PUK is entered.

EID

EID is for eSIM devices rather than IMEI or ESN/MEID as required for SIM card devices. Note: The EID observes the same formatting rules that apply to IMEI or ESN/MEID (i.e. 19-20-digit values, that are sometimes appended with F and/or a Luhn Algorithm-calculated check digit).

See eSIM Rules below.

Handset

Manufacturer's model name.

  1. Complete the required fields and click Save to continue.

eSIM Rules

The following rules apply when creating a new wireless service that allows an eSIM and on swap equipment orders involving an eSIM device:

  • If device Supported SIM Class = eSIM Only the EID field is required.

  • If device Supported SIM Class = eSIM or SIM Card you must choose to assign an eSIM or a SIM Card.

    • EID is required if using an eSIM. It’s optional if using a SIM Card.

  • For Customer-provided equipment (CPE), the user-entered EID must be 32 digits in length and not already exist in Device Management.

  • If the entered equipment MEID/IMEI is found and already a record in the Device table, it will auto-populate the EID with the value from the table, if available.

    • If the EID value is auto-populated, then it cannot be modified

  • The entered eSIM value must be either:

    • a temporary value that will be updated later in the process (e.g. XXXXXXXXXX) or,

    • a valid eSIM number (where the eSIM value already exists in SIM Management by having been pre-loaded and is then either entered by the user or auto-assigned by the solution)