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Adding an Existing Service Address to a Customer/Service

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You can add an existing service address to a customer account/service from any of the following locations within the IDI Desktop Client:

  • Customer Information window in the New Customer Wizard. Click the selector button SelectorButton. to the right of the Service Address input field and select Find Existing Address. See New Customer Wizard for more information.

  • Add Services window in the Add Service(s) & Feature(s) Wizard. Click the selector button SelectorButton. to the right of the Service Address input field and select Find Existing Address. See Add Service(s) Wizard for more information.

  • Service Addresses section of the Service Address Associations window. Right-click anywhere in the Service Addresses section and select Find Existing Address. See Service Address Associations for more information.

  • Service Number window displayed when you request to edit a service. Click the Service Addresses tab, right-click anywhere in the Service Addresses tab, and select Find Existing Address. See Assigning/Editing a Service for more information.

    To add an existing service address to the current customer account/service, use one of the methods described above to display the Find Existing Service Addresses window. Search for and select the service address(es) you want to add to the current customer account/service. See Finding an Existing Service Address for additional information.