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Reconciliation Wizard

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The Reconciliation wizard lets you compare the actual cash register contents with the expected (system-generated) totals.

The wizard takes you through these basic stages:

  1. Choosing a register to reconcile.

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    When you launch the Reconcile wizard, you are required to choose a register to reconcile. The list includes all registers that you can access (all registers assigned the machine name of the PC where you are currently logged in).

    Choose a Register to Reconcile

    1. Click on a row to choose a register, then click Next. This displays the page for entering the cash amount.

  2. Entering actual (counted) tender amounts.

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    After you choose a register to reconcile, the Reconcile wizard lets you enter the tender amounts for all tender types allowed in your system (according to the register policy).

    The wizard displays a series of windows for entering the actual (counted) amounts for all tender types configured as 'Require Count' on the Register Policy Tender tab. Each window provides specific fields for the tender type being totaled. A running grand total is displayed at the bottom of each window. The small pane in the upper right shows the total for each tender type as they are completed.

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    Reconcile Wizard

    For example, for the cash tender type as you enter quantities for each bill and coin value, the corresponding amount is added to the Grand Total. The amount is also indicated in the Tender Type list (upper right pane).

    How to Use the Wizard

    Before you can proceed with this step you need to count the amounts for each tender type in the register. When you are finished with this, enter the counted tender amounts in the wizard:

    1. Enter the tender amount for each applicable tender type starting with cash.

    2. When you are finished entering the amount for one tender type, click Next to proceed to the next tender type.

      Note

      Remember, the wizard will only provide pages for tender types allowed in your store as specified under register policies.

  3. Checking for and handling overages and shortages.

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    When you've finished with all the tender types, the wizard shows you the reconciliation totals. For each tender type this window shows the expected total, current total (as entered through the Reconcile wizard), and the overage/shortage if any. Totals for expected, current, and overage/shortage are displayed under the tender types. Items in red indicate overage/shortage amounts. Items in black are reconciled correctly.

    Note

    If the expected totals are hidden via the Register Policy (indicated as *****), the Register +/- amounts will be indicated as "Exact" "Within Variance" or "Outside Variance".

    Reconciliation Totals

    Note

    If overages or shortages are indicated, whether or not the reconciliation can be finalized is dictated by Register Policy.

    Options

    • If the Reconciliation totals are correct (all black) click Finish, then click Yes to confirm.

    • If an overage or shortage is indicated, you can finish the reconciliation if the totals are within variance, or do a recount.

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      Whether or not the reconciliation can be finalized with overages or shortages is dictated by Register Policy.

      • If the differences between the two values are within the specified tolerance set up under the register policy for the location, you can either click Finish to complete the reconciliation, or you can go back and try to recount the drawer.

      • If the counted values are outside tolerance, or if an exact match is required, you can go back and try to recount the drawer, or get a manager to do a manager override which will allow the reconciliation to be finalized and a deposit created.

        To recount:

        1. Click Back to go back to the applicable tender type.

        2. Recount and adjust the amount in the wizard.

        3. Re-check for overages and shortages.

        4. Click Finish, then click Yes to confirm.

  4. When you finish reconciling the selected drawer, the Choose a Register to Reconcile window is displayed again to let you choose another register.

    To reconcile another register, click on the row and then click Next. This starts the totaling tender amounts process for the selected register (step 1 above).

    To exit the wizard without reconciling another register, click Next with no register selected. This displays the Reconciliation Summary. Review the summary then click Finish to exit.

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    This window summarizes the reconcile transaction for each register that you chose to reconcile during this instance of the wizard. This includes the transaction receipt number, store, register number, and the deposit amounts for cash and checks.

    Click Finish to complete the reconciliation.

    Reconcile Summary