The Reconciliation wizard lets you compare the actual cash register contents with the expected (system-generated) totals. The wizard displays a series of windows for entering the actual (counted) amounts for all tender types configured as 'Require Count' on the Register Policy Tender tab. Each window provides specific fields for the tender type being totaled. A running grand total is displayed at the bottom of each window. The small pane in the upper right shows the total for each tender type as they are completed. When you've finished with all the tender types, the wizard lets you check for overages and shortages, and make adjustments if necessary.
Register reconciliation is usually done at the end of a shift or at the end of the day. You can make daily reconciliation mandatory by checking the Force Daily Reconcile check box in the Register Policies window. By enforcing this option an open register will not allow any front office transactions if reconciliation for the day has not occurred before hand.
To complete the register reconciliation you must count the total amounts for each of the allowed tender types, and then use the Register Reconciliation wizard to check the actual amounts against the expected (system-generated) amounts. The wizard only provides reconcile pages for tender types configured as 'Require Count' on the Register Policy Tender tab.
After all counted totals are entered, the wizard compares the counted amount for each tender type with the expected amount as calculated by the system. If there are no discrepancies between the two values, the reconciliation may be finalized and a deposit may be created. For those tender types where a count was not required, the 'counted' value will default to the recorded value in the system.
If there are discrepancies between the two values, whether or not the reconciliation can be finalized is dictated by Register Policy. If the differences between the two values are within the specified tolerance set up under the register policy for the location, you can either choose to continue with the deposit or go back and try to recount the drawer. If the counted values are outside tolerance, or if an exact match is required, you must go back and recount the drawer and make the corresponding corrections. A second option is to get a manager to do a manager override which will allow the reconciliation to be finalized and a deposit created.
Note
Depending on the Register Policy, the stored value and the calculated differences between the two values may not be shown. If this is the case then the words "Exact" and "Outside Variance" will be used to indicate whether the counts are off.
Once the reconciliation has occurred, a front office transaction may not be done on the register until you complete a float transaction.
Checking Store Totals Against Data at Your Transaction Authorization Vendor
Depending on your business policies, when all store registers have been reconciled a designated store manager may be required to check store totals as recorded by all store registers with a record of all store transactions sent to your designated transaction authorization vendor This functionality is supported by the Register Overview window.
To run the wizard see: Starting the Reconciliation Wizard.