The serial number of a handset or SIM card must be entered into the system to cross reference the phone number and MIN with the piece of equipment.
Right-click the retail item and select Edit. This opens the Edit Serialized Retail Line Item window.
(Show Picture)
This window displays the following fields:
SKU
The SKU is the identifier of the item type as defined in CostGuard's Product Catalog.
Class
Class is a type of product, such as Handset or Insurance, used to group like items together for accounting and promotions. Classes are set up in Product Management as Product Categories.
Serial Number
The Serial Number is the unique identifier of the handset or SIM card.
Status
Retail Items can have one of the following statuses.
Status
Meaning
Submitted
The retail item is waiting to be picked, packed and shipped.
Partially Picked
If multiples of the item were requested, only a portion have been picked.
Picked
The retail item has been picked, that is, taken from its storage location, but not yet packed. If multiples of an item were requested, they have all been picked.
Partially Packed
If multiples of the item were requested, only a portion have been packed.
Packed
The retail item has been packed for shipment. If multiples of an item were requested, they have all been packed.
See also:
Enter the serial number as it appears on the handset or SIM card. Depending on your system, you may be able to scan the serial number.
Click OK. This closes the Edit Serialized Retail Line Item window and changes the line item's status to Picked.