The following setup is required in Config Console:
Enable MSAG Validation
Enable automatic validation of service addresses (optional)
Enable E911 events
Enable MSAG Validation
In the Config Console (to be completed by an IDI associate):
Browse to environment name>Local Services>Object Engine>Events>ServiceAddress>ServiceAddress.Validate.
Confirm the MSAG Validation Node is available under ServiceAddress.Validate.
If MSAG Validation is available skip to step 4. If it is not available, add it as follows:
Right-click ServiceAddress Validate and select Open.
In the ServiceAddress Validate window click New.
Scroll down to MSAGValidation, right-click and select Create.
Double-click MSAGValidation (or right-click and select Open>).
Ensure the Disabled check box is NOT checked.
Enable Automatic Validation of Service Addresses
The Configuration node under MSAG Validation lets you specify whether or not to set the address status to Approved upon validation. If you choose not to enable this feature the address status remains unchanged upon validation and must be manually approved.
To enable/disable this setting:
Double-click the Configuration node under MSAGValidation.
Check or clear the Approve Service Address check box:
checked = service address status is set to Approved upon validation
cleared = service address status is unchanged upon validation.
Configuring E911 Processing on Events
The E911Processing script must be added to the following events:
Contact.OnAfterUpdate
Customer.OnAfterUpdate
Order.OnAfterAdd
Service.OnAfterUpdate
ServiceAddress.OnAfterUpdate
To do this:
Right click each event and select Open to open the dialog.
Use the New button to add a new script to the event.
Search through the list to find the E911Processing script and then right click it and select Create.
Close the event dialog
In the event tree, locate the newly added E911Processing script for the specific event, right click and Open.
Uncheck the Disabled check box (this defaults to checked/disabled).
Click Save.
Repeat for each event