Viewing a Line Card

You can view existing line card information for a service number from Customer Management or from Inventory Management:

From Customer Management:

• On the Catalog Items tab of the customer record, right-click the service number and select View Line Card from the shortcut menu.

  OR

• On the Orders tab of the customer record, right-click the service number and select View Line Card from the shortcut menu.

  OR

• On the Catalog Items tab of the customer record, click the Catalog Item Actions button and select View Routes. On the Line Card Routes for Customer list, right-click the route and select View Line Card from the shortcut menu.

  OR

• On the Line Card Route Search Results window, right-click the route and select View Line Card from the shortcut menu,

  From Inventory Management:

• On the Equipment Search Results list (see Equipment Search), right-click a piece of equipment and select View Routes. On the Route Search Results list, right-click a Route and select View Line Card from the shortcut menu.

  This displays the Line Card for Service Number window with associated routes.

  

1. Select the Route you want to view. The associated equipment is displayed in the Equipment for Route section.

   

   The Line Card for Service window contains the following information.

   Line Card Type (read-only)	Kind of line card assigned to the service number. Only one line card can be assigned to a service number. The line card can contain multiple routes.
   Routes
   	If the icon is displayed in the first column, the route has changes pending.
   Route ID	Unique identifier for the route.
   Service Address	Address of the route.
   Current Status	Status of the route at the present time.
   Pending Status	Status of the route once the changes have been committed.
   Location	Location description of the route.
   Order ID	Unique identifier of the order that is processing the route.
   Equipment for Route
   Equipment Type	Kind of equipment included in the route.
   Equipment Name	Name of the equipment included in the route.
   Current Status	Status of the equipment at the present time.
   Pending Status	Status of the equipment once the route changes have been committed.
   Pending State	State of the equipment once the route changes have been committed.

The Routes section provides the following shortcut menu options. See Committing Route Changes for more information.

The Actions button provides the following options.