Viewing Line Card Routes

You can view the routes on a line card from a customer record (see Viewing a Line Card). If you want to find routes associated with multiple customers, you can use the Line Card Route Search.

1. From the Applications menu, select Customer Management > Line Card Route Search. This displays the Line Card Route Search window.

   

   The Line Card Route Search has the following search options.

   Account Number	Customer account number. Accepts wildcards.
   Customer Name	Customer name. Accepts wildcards.
   Service Number	Service number associated with the route.
   Order ID	Order number associated with the line card.
   Service Address
   Street Number From / To	Number or range of the route's street address. (Does not accept wildcard characters.)
   Street	Name of the route's service address street.
   City / State / Zip	Name of the city, the 2-letter designation of the state, and/or the Zip Code of the route.
   (additional criteria)
   Service Type	Type of service associated with the route.
   Line Card Type	Kind of line card associated with the route.
   Route Status	Status of the route.
   Equipment Type	Type(s) of equipment from the list.
   Equipment Status	Status(es) of the equipment from the list.
   Wire Center	Name of the wire center(s) from the list. Note: List contains only those centers that have related equipment.

2. Enter the search criteria and click Search. This displays the Line Card Route Search Results data table.

   Or

   Click Clear to remove the search criteria. All routes are displayed if you click Search.

   

   The Line Card Route Search Results contains the following information.

   Route ID	System identifier of the route.
   Service Number	Service number associated with the route.
   Service Type	Type of service associated with the route.
   Line Card Type	Kind of line card associated with the route.
   Service Address	Address associated with the route.
   Route Status	Current status of the route.
   Account Number	Customer account number associated with the route.
   Customer Name	Customer name.
   Location	Location description of the route.
   Order ID	Order number associated with the line card.

The shortcut menu contains the following options.

The Actions button provides the following option.