Documentation Index

Fetch the complete documentation index at: https://help.idibilling.com/llms.txt

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Usage Notifications

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Users can specify which services on an account will receive Usage Notifications. From the Customer menu, choose Services and Features > Usage Notifications.

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For each service you can specify whether to send notifications to the:

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  • Chosen service only

  • Primary service

  • Opt-Out (no service) Note: This option is only displayed if the Usage Notification Disable Opt-Out setting is not checked on the Usage Notifications Configuration form on the Desktop Client.

    • Desktop Client > Applications > Backoffice Management > Customer Notifications > Usage Notifications

  • Both chosen and primary services

    To facilitate recognizing the Primary service on an account, Primary service status is indicated in bold on the Services and Features view.

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