Documentation Index

Fetch the complete documentation index at: https://help.idibilling.com/llms.txt

Use this file to discover all available pages before exploring further.

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Viewing Retail Warranties

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You can view warranties for retail products associated to services on the account via Services > Retail Warranties.

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Note

The Retail Warranties item is only available via the streamlined navigation menu. It is not on the rainbow menu. Streamlined navigation is enabled from the General section Use Updated Customer Navigation setting on the MANAGE > Settings page.

The Retail Warranties page will return all the warranties associated to retail products on the account (the same functionality as Desktop client). The warranties are displayed in a grid, sorted by service number. Grid headers can be clicked to achieve additional sorting. The grid results are exportable.

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More Information:

Clicking the icon in the far right column (visible when on a specific row in the grid) will open a dialog with additional warranty information.

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Example with Terms & Conditions

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