Template Guidelines - Handset Browse Tags

For OnlineAgent, if the equipment ID cannot be found in POS inventory during a sale, all handsets having the Handset browse tag are displayed on the Equipment Selection page.

Note

If the equipment ID is not found at the POS location, OnlineAgent assumes the handset is customer-provided and displays all retail products with the Handset browse Tag attached. This lets the agent select a handset that has the same functionality as the customer-provided handset.