Provisioning orders are submitted via the Orders web application. From the Order page you can monitor order workflow status via the Order’s WORKFLOW tab.
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The PROVISIONING tab lets you monitor and manage provisioning requests on the Order. You can see at a glance, the total number of provisioning requests for the order, and a breakdown of the number of requests by status (Pending, In Progress, etc…).
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Clicking any of the Status buttons (Pending, In Progress, etc…) opens the Provisioning Request Search Results filtered by the Order ID and selected status. For example, the Completed button takes you to the Provisioning Request Search results will all completed provisioning requests for this Order.
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From these search results you can navigate to the order, account or provisioning request by clicking on the respective IDs for the provisioning request. Or you can view additional information by clicking the Information icon in the far right column.
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See also:
Viewing Provisioning Request Details - This lets you view a history of regenerated requests to trace all your steps and look at all the values and transactions that were sent. You can also view all provisioning calls to troubleshoot any issues that may have occurred without having to rely on IDI support.
Viewing and Editing POD properties on an Order
Bulk Update Provisioning Properties on a Order
Initiating a Workflow Action on Creating/Modifying a Provisioning Request