IDI Platform Version 24.1 Core Bulletin
Change Orders
Functional Area | AR/FR | Description |
|---|---|---|
Customer Portal | FR 3499 | InitialRelease IDI’s Customer Portal is an intuitive digital platform that lets your subscribers be more self-sufficient in managing their bills and helps you significantly reduce support costs and call volumes. Subscribers can quickly and easily register for a customer portal account and then have access to a wide range of self-service functions. For details, see the article on Customer Portal in the IDI Knowledge Center. |
E911 Management | FR 3463 | Overriding E911 Class & Type of Service in Orders web module This enhancement is part of an ongoing effort to support managing E911 information in web orders. It lets users override the default E911 Class of Service and E911 Type of Service on E911 service addresses when adding or editing an E911-eligible service in the Orders web module. These fields default to values configured in CostGuard Client Product Catalog. Previously, the values could only be updated via Customer Care or the Order Management web APIs. For details see the Service Address Management article in the IDI Knowledge Center. |
Invoice XML | AR 9284 | Display number of calls on invoices This enables the system to parse the number of calls from a usage record and include this information in invoice XML for display on an Invoice when the Usage Type As MRC Groups xml optional report is included in the invoice XML. |
Resolved Known Issues
Functional Area | PR | Description |
|---|---|---|
E911 Management | 84551 | E911 files require unique sequence numbers E911 providers expect a unique sequence number to populate the ID field a when a new file is created; however, all files were assigned ID = 0. The export process has been updated to increment the sequence number when a new file is generated for an E911 provider. |
E911 Management | 84561 | Scheduled job does not support multiple E911 providers The Automated E911 File Generated scheduled job previously only able to send files to one E911 provider. The job has been updated to support multiple E911 providers. |
E911 Management | 84564 | Add sequence number to E911 export file name The E911 export file name previously only contained the E911 company and date the file was created. The file name was updated to include the sequence number to be in alignment with some E911 providers. |
MSAG Management | 84566 | MSAG validation error on successful validation On an MSAG validation, if there were multiple potential matches and one or more failed prior to finding the correct match, an error would be displayed even though the validation ultimately passed. This has been corrected to prevent the error message from being displayed when the address passes validation. |
Usage Processing | 84532 | Usage details not loading in CostGuard Client when there are a large numberofrecords When Attempting to access the Usage information for a customer the usage would not load and display. This was due to a timeout when processing large amounts of records for a customer. The process to load the usage has been updated to better perform when large amounts of records are involved. |
Provisioning | 84506 | SKU association remains after provisioning variable is deleted Deleting a provisioning variable did not remove any associated SKUs. This caused the Provisioning from Order Workflow Action to fail even if the deleted variable was not being used in an associated POD on an order. The process has been updated to delete the association with a SKU when a provisioning variable is deleted. |
Platform System Deployment Updates:
Module | Target Deployment Updates |
|---|---|
Customer Portal | 01/09/2024 |
Bulk Data | 01/25/2024 |
Workflow | 01/25/2024 |
Provisioning | 02/01/2024 |