Whether or not the reconciliation can be finalized with overages or shortages is dictated by Register Policy.
If the differences between the two values are within the specified tolerance set up under the register policy for the location, you can either click Finish to complete the reconciliation, or you can go back and try to recount the drawer.
If the counted values are outside tolerance, or if an exact match is required, you can go back and try to recount the drawer, or get a manager to do a manager override which will allow the reconciliation to be finalized and a deposit created.
To recount:
Click Back to go back to the applicable tender type.
Recount and adjust the amount in the wizard.
Re-check for overages and shortages.
Click Finish, then click Yes to confirm.