The IDI platform lets you edit the contact information for service number reservations made by contact information (see Reserving Numbers by Contact Information). In order to modify a service number reservation, Application > CostGuard Client > Inventory Management > Reservations > Edit must be enabled in your Permission Profile.
To modify the contact information for a service number reservation:
In the Reservation Search Results window, right-click on the service number reservation and select Edit.
Note
You can only edit a service number reservation that is in-progress (status is In-Progress) and not assigned to a customer (Account Number is blank).
This displays the Edit Reservation window.
Edit the Reservation information as described below:
Reservation ID
System-generated ID assigned to this reservation.
Reservation Date
Date the reservation was created.
Final Exp. Date
Date this reservation is scheduled to expire.
First / Last Name
First and last name of the contact assigned to this reservation.
Company Name
Contact's company name.
Street 1
Contact's street address.
Street 2
Contact's additional street address information.
City / State / Zip
Contact's city, state, and zip code.
Country
Contact's country.
Phone Number
Contact's phone number.
E-mail
Contact's email address.
Click Save. This updates the Reservation Search Results window with the change you just made.