CostGuard Version 19.9 Details

Customer Care

FR 3080

Pre-billed Invoice Indication – On the Invoice History page two separate grids for pending and approved invoices let you easily distinguish between pending invoices that may change prior to sending, and approved invoices that customers have or will receive. Pending invoices have a status of Prebill or Unapproved. If no pending invoices exist, the Invoice History page will not display the Pending grid.

Communications

FR 3079

Unread messages indicator – In Customer Care and Tickets, the InfoCenter Communications tab and Communications page provide a quick indication of unread messages to help alert users of actions that need to be taken.

Orders

FR 3056

Direct Invoicing enhancements – Settings now support configuring:

• BTA Adjustment Type

• Terms & Conditions

• Direct Invoicing template

• Customer-supplied Logo

FR 3076

Enhanced Force Complete behavior- Now, when an Order has no line items, the status will be set to Completed when the Order is Force Completed.

Bulk Data Module

FRs 3023
& 3073

Lets you import and update data in the IDI system using a comma separated file (CSV) – Updating the system in this manner may be useful when the amount of data involved would make manual updates in the GUI impractical or you need to programmatically integrate a data feed from an external system. This web module is available in the Apps navigation menu for users who are given permission to access it.

AR 8344

Equipment Inventory Import Specification

Port-ins

AR 8086

Automated integration with Syniverse for port-ins – Automated communications between Syniverse and IDI from initial submission through completion or cancellation of the port request facilitate port request management.

POS

FR 3078

Handling customers with no email – If customer has no email address, in the Order Result and Receipt dialog, the value for Choose an email address below to email the receipt defaults to Do Not Send. (previous default was Other).

Register Reconciliation Reports

AR 8309

Set time zone for register reconciliation reports – A new POS Store Location setting lets you select the time zone/offset for Register Reconciliation reports to match your payment gateway’s reports.

RateBill

AR 8319

Support for daily flat rate usage charges  – A new type of dynamic charge called Periodic Usage Charge (PUC) applies a flat rate charge to a subscriber’s account (instead of per usage charges) when the subscriber’s usage on a given calendar day fits specific criteria as defined in the Dynamic Charge wizard.

AR 8497

Updated Grace Days to evaluate shared data plans at the account level.

AR 8498

Very large (bigint) numbers in tiered rate plan details are now supported.

Customer Care

83161

Updated the Care Icon in the Application tray (upper left corner of the screen) to function like the search button (Magnifying glass). Selecting the Care icon will navigate you back to the search page. Previously it was returning users to the results of the previous search.

Customer Mgmt

83146

Resolved a Null Reference Error when Editing a Prospect

RateBill

83128

Enhanced GL Posting for Future Installment tender on a Fulfillment Sale Order.

• When submitting a Fulfillment Sale order that has installments, the Future Installment tender type (and the amount) have been added to the transaction’s tender details. The addition of the total installment tender amount will now result in a balanced GL transaction (i.e. no more System Errors).

• The GL Sub Category has been changed from RetailCash (33) to RetailPrePayment (42).

83135

Updated GL processing to ignore POS transactions where the bill to account is either a Prospect or has a blank Accounts Receivable Group

83157

On the usage balance screen, when attempting to adjust a currency based discount, the adjustment amount contained a currency symbol and was failing to parse. Now, the leading $ is removed from the value before trying to parse it as a decimal number.

83172

Updated taxing logic to prevent a county tax from being applied twice when it was assigned both the city jurisdiction AND the county jurisdiction (for the city).

83175

Fixed logic to no longer generate erroneous tax warning messages during billing for mismatched tax and service type.

OnlineBill

83173

Resolved Object Reference Error during OnlineBill account registration

Workflow

83116

Updated Workflow application behavior when an element is removed from a User-Defined List. Any workflow referencing a List element that has been deleted will retain and display the Value of that element when a user accesses it in the Workflow application. This applies to the following places:

• Edit Workflow – Edit/View Definition dialog

• Edit Workflow Instance – Workflow Details dialog

• Extended Information dialog

The Name of the Value will no longer be found, so the value itself will be displayed.

83151

Corrected syntax in the stored procedure that deletes workflow instances, so that the stored procedure completes without errors

83160

Updated the Web API Workflow Action so that it now accepts any 2XX HTTP status code (in the range 200-299) as a successful response

83162

Updated the Workflow event process to write a log message when a sub-workflow cannot be created for a Sub-workflow or Splitter Step.

83174

Fixed splitter step validation when importing a Workflow definition with a splitter step that does not allow user defined groupings.

Workflow

09/09/2019

Bulk Data

09/10/2019