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Add/Edit Service - Behavior Tab

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The New Service - Behavior tab contains the following information:

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ServiceBehaviorTab90705

Phone Book

  • Allow Phone Book

If selected, authorized users have the ability to create and manage a phone book on services of this type.

If cleared, services of this type will not support any phone book functionality; however, special number products can still be sold.

Also, the fields below are enabled/disabled based on this option.

  • Show Phone Book Page When Adding a Service

If selected, the Phone Book window is displayed when adding a service of this type via the Make Sale wizard.

If cleared, the Phone Book window is not displayed when adding a service of this type via the Make Sale wizard.

Note

This applies to POS orders only.

  • Show Phone Book Page When Adding Features

If selected, the Phone Book window is displayed when adding a feature to a service of this type via the Make Sale wizard.

When cleared, the Phone Book window is not displayed when adding a feature to a service of this type via the Make Sale wizard.

Note

This applies to POS orders only.

  • Max Phone Book Entries

Lets you specify the maximum number of phone book entries allowed on services of this type. This field only accepts integer characters.

No entry = unlimited number of phone numbers can be added to the phone book.

Port Request

  • TimeZone Required

If selected, the previous carrier's time zone is required on a port-in request.

If cleared, the previous carrier's time zone is note required on a port-in request.

Reconnect Threshold (in days)

The number of days within which the reconnection of a service can occur. Valid entries: blank (null); 0 to 36,500.

Since many carriers recycle their service numbers after a specific time-period after the service has been disconnected, setting this threshold prevents the accidental re-assignment of a phone number that has already been assigned to a different subscriber by the carrier.

If left blank (null), services can be reconnected no matter how long they've been disconnected.