Supported Transaction Types
The following transaction types are supported for AdvancePay Products:
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New Customers and a /New Activation
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Existing Customers and New Activation
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Service Renewals (relative to account status: hotline, disconnect, active)
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Plan Upgrades/Downgrades
Notes:
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AdvancePay Products require proration to address return of service and add on features when performed inside of the Advance Paid service time frame (usually within 30 days).
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All applicable communication taxes related to the returned AdvancePay must also be prorated.
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Sale of an Add-On Feature
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Print POS Sales receipt format
Product Catalog Setup
In order to perform an AdvancePay transaction, an AdvancePay Product must be set up properly. See About AdvancePay Products, About AdvancePay Products.
See also:
Create a Customer through POS Make Sale
Create a Customer through Customer Management
Creating a New AdvancePay Activation Sale through Customer Management