This lets carriers mark an account as in bad standing and prevent the account from making ACH payments through CostGuard. This will help reduce returned check fees.

Change order descriptions, resolved known issues and platform application target deployment dates for CostGuard version 20.6.

Resolved Known Issues

This provides bi-directional visibility between Workflow instances and their linked customers/tickets in all three applications.

A new Modify Customer Bill Cycle action lets you automate changing a customer’s Bill Cycle based on the Bill Cycle Assignment rules configured in the IDI Desktop Client. The action can be embedded in a workflow or be tied to a trigger (for example Customer Modified).