Term Commitment

The Term Commitment contract term type is based on length of service. The Value and Units default to the Contract Duration and Duration Type of the Contract Specification.

Note

It is recommended that you DO NOT change these values; however, they can be adjusted if necessary.

If a Contract is assigned to a service, specific products can be linked to a Contract Term, but no additional services can be linked.

Selecting this type displays the configuration form.

• Configure the applicable fields.

  ID	The unique system-generated identifier of the Contract Term.
  Type	The Contract Term Type that you selected.
  Value	This is the number of units that the customer has agreed to maintain for the duration of the contract.
  Units	Determines what units the number in Value represents: Years, Months, Days.. Note Once the Contract Term has a Penalty defined, this field is locked to ensure that the Penalty Type/Units combination works correctly.
  Grace Days	The Grace Days field lets you set a grace period, such that if the subscriber cancels their service within the specified grace period the Early Termination Fee and all other penalties related to the Term Commitment are waived. Grace days are counted from the day the service is provisioned. The default Grace Days is defined in the Admin Console under Business Rules > BackOffice Settings > Billing. If your user account has the required authority you can change the Grace Days. Zero (0) days means there is no grace period.

Penalties

Valid Penalty Types:

• One-Time Fee

• MRC Multiplier Fee

• Prorated Fee

  To add a penalty, see Penalties.

See also:

Term Commitment with MRC Multiplier Fee (Example)