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Resuming an On-Hold Order

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To complete an on-hold order when the missing information is available from the customer account:

  1. On the Orders tab, right-click on the desired order and select Resume Order.

    Note

    If the order is a saved POS order, this opens the Make Sale wizard. If the order is a submitted POS order or a Customer Management order, this opens the Edit Order wizard.

  2. You can now continue working the order.