To complete an on-hold order when the missing information is available, use the Order Search function.
Select the On Hold Order Status and one or more Order Hold Reasons for the search criteria.
Click Search.
From the search results, right-click on the order and select Resume Order.
Note
If the order is a saved POS order, this opens the Make Sale wizard. If the order is a submitted POS order or a Customer Management order, this opens the Edit Order wizard.