IDI version 26.8 is now available.  Click here for details: IDI Updates.

Example Notification for Changed Information

Prev Next

via e-mail or USPS (letter)

<Subscriber Name>,

Personal data on your <provider name> account was recently modified. If this change was made without your knowledge, please contact our customer support department at <customer support number> to confirm your PIN. This process helps us to protect your personal information. We sincerely appreciate your assistance.

Regards,

<Provider Name> Customer Support

via SMS (wireless only)

Information related to your <provider name> account has changed. If this change was made without your knowledge, contact customer support at <support phone number>.