Documentation Index

Fetch the complete documentation index at: https://help.idibilling.com/llms.txt

Use this file to discover all available pages before exploring further.

IDI version 26.8 is now available.  Click here for details: IDI Updates.

E911 Company & E911 Company OCN Links

Prev Next

Typically, just one company is required per IDI environment; however, multiple E911 companies may be needed to support mergers, acquisitions, and such. This is supported by assigning multiple OCN company links to one or more E911 companies in Admin Console Data Management. Note: The E911 Company configuration that occurred in Admin Console > Businness Rules (by IDI on customer’s behalf) is no longer applicable.

First create one or more E911 companies as needed. In Admin Console > Data Management navigate to E911 Company. Enter the company name (your company name) and ID (as supplied to you by NENA - National Emergency Number Association). You may also set a company as the default.

With one or more E911 companies defined, navigate to Admin Console > Data Management > E911 Company OCN Links. This dialog lets you assign OCN multiple links to a selected company (one OCN at a time).