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E-Pay Account Search

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The Account Search gives you the ability to view credit card and bank account information for all customer E-Pay accounts, both recurring and non-recurring.

Note

The Account Search window is only displayed if you have been licensed for E-Pay and the permissions have been enabled.

  1. On the Applications menu, click Customer Management > E-Pay Account Search. This displays the E-Pay Account Search window.

    Note

    You will only be able to view customers based on your User Limit-To profile.

    E-Pay Account Search

  2. Enter the necessary search criteria and click Search to view the search results. Click Close to close the window.

    The E-Pay Account Search Results window contains the following information.

    Account #

    The unique identifier of the customer account.

    Customer Name

    Displays the customer name on the account.

    Account Description

    Displays the account description, recurring or nonrecurring.

    Account Type

    Displays the a account type, LEC, credit card, etc.

    Card Type

    Displays the credit card type.

    Exp. Date

    Displays the credit card expiration date.

    Account Number

    Display the credit card account number. These will always be masked, no matter what permissions the user has.

    Expiration Date

    Displays the credit card expiration date.

    Start Date

    Enter a start date to search by.

    End Date

    Enter an end date to search by.

    Bill Cycle

    Select a billing select from the drop-down list.

    Sales Person

    Sales person assigned to this account.

    Last Modified

    Date this account was last modified.

    User Id

    User ID of the person making the last modification

  3. Right-click on a row and select View Customer or double-click on a row to view the Customer Management customer window.