IDI version 26.8 is now available.  Click here for details: IDI Updates.

CDR013 - Non-NANP Terminating Numbers must have a valid Country Code

Prev Next

Override is allowed

Name

Non-NANP Terminating Numbers must have a valid Country Code.

Common Cause

The country code in this international termination number is invalid.

Common Resolution(s)

Actions you can take to resolve the problem:

  • If this is a number that requires special handling, update the dialed number translation table

  • This country code may have been recently put into service. If this is the case, use Admin Console ‘Countries and Regions’ to add a new country code.

  • If the CDR contains a valid termination number, contact IDI for possible software (parser) updates – this may be improperly classified as international.

  • If this rarely occurs, the CDR may be bad or malformed. If so, it can be left alone (it will eventually age and no longer be visible) - or it can be purged immediately if desired.

  • If the usage record should be billed anyway, choose Override Rule on the usage record. If this is done frequently, consider a change to Unbillable Rules for this Unbillable Code. Note that ignoring lookup failures can have undesirable downstream repercussions including rating and discounting failures and poor invoice presentation.

Details

INTL terminating number derivation logic populates terminating country information (country code, place) in the usage record with the results of a search against the country band table. (Terminating numbers that have been populated via the Dialed Number Translation table are not subject to this check). In this case, the country code in the international terminating number could not be found in the country band table.