Associative Discounts are used to further define how customer qualify for a discount. The Associate Type is available for selection on the New/Edit Discount window Main Tab. This is where you can select an associative type discount plan to set up.
Associative Types for Volume Discounts
For Volume Discounts, the following choices are available:
None - no associative discount type is defined. This is also the default setting.
All - all service numbers (subscribers) that are actively billing in your system contribute to the discount.
Product - requires discounts of this associative type to take a list of products as the associative items. A discount is given on any calls from any line with the discount, to any other line that has one of the associated products assigned and are “active” customers. The discount must apply to a service number since calls are made to service numbers and not customer accounts.
Selective - a specific list of service numbers (subscribers) that are actively billing contribute to the discount.
Favorite Exact Dialed Digits - a specific list of service numbers contribute to the discount, but they do not have to be subscribers.
Favorite Start Dialed Digits - similar to Favorite Exact Dialed Digits; however, each terminating service number on the list must include an exact match of the number assigned to the discount.
Note
When entering a name for a Favorite Discount type, it is recommended that you enter a name that is specific to the type of Favorite Discount (“Exact Dialed Digits” or “Start Dialed Digits”). Therefore, when adding a new discount to a customer or assigning a discount to a billing group, the type of Favorite Discount is easily identifiable.
For Selective or Favorite associative types, the associated service numbers are assigned to the discount after the discount is assigned to a subscriber's account or a specific service number in Customer Management.
To configure Volume Discounts, see Adding and Configuring a Volume Discount
Associative Types for Associative Grant Discounts
For Grant Discounts, the following choices are available:
None - no associative discount type is defined. This is also the default setting.
Favorite Exact Dialed Digits - a specific list of service numbers contribute to the discount, but they do not have to be subscribers.
Note
These numbers cannot be numbers that are on the account, toll-free, or international.
Global Exact Dialed Digits - a specific list of service numbers that subscribers can call without a charge. This list is maintained in Product Management's Global Dialed Digits Numbers table. (See Global Dialed Digits Numbers.)
Note
Calls made to global dialed digit numbers are applied to the appropriate Global Dialed Digits discount when the calls meet these conditions:
The dialed number is included in the Global Dialed Digits Numbers table.
The date of the call falls within the effective and expiration dates for the dialed number as set up in the Global Dialed Digits Numbers table.
The service number's total amount for calls to Global Dialed Digits does not exceed the number of units entered on the Units page of the Shared Discount Wizard.
If the call does not meet all these conditions, it is deducted from the next appropriate grant discount, such as Anytime, Night/Weekend discounts.
Intra Account Calling - the discount is added to one service number on an account which can be considered the "parent" service number. That service number and all "child" service numbers on that account receive the discount.
The wizard for creating an Associative Grant Discount is the same as for Grant Discounts. See Adding and Configuring a Grant Discount.