Documentation Index

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Sending Notifications

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The Send Notification option at the top right corner of the page supports sending new notifications for a customer account. This cannot be used to send Communications notifications. Note: The Send Notification capability is limited to sending from a template. Manual emails and sending from a report are not supported.

Click Send Notification to start the process.

Note

This displays a dialog that requires you to select the template type, template and delivery method. Each parameter must be selected in the proper order (i.e. you cannot select a template, until you select the type, and you cannot select the delivery method until you select the template).

Note

When a notification is sent, an entry is written to the service bus to process the notification. There may be a delay for newly sent notifications appearing in the search results grid.