Documentation Index

Fetch the complete documentation index at: https://help.idibilling.com/llms.txt

Use this file to discover all available pages before exploring further.

IDI version 26.8 is now available.  Click here for details: IDI Updates.

Viewing and Resubmitting Notifications

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Hovering over the far right columns displays icons for viewing and resubmitting notifications.

UG template for Help

Resubmitting

To resubmit, click the UG template for Help. icon in the column 2nd from the right

  • The original notification that was resubmitted will have a UG template for Help displayed in the far left column.

  • A new row will appear in the grid for the new notification created when resubmitting.

    UG template for Help

    When you click this icon to resubmit the notification, a confirmation message will be displayed to let you confirm before resubmitting.

    Note

    When a notification is resubmitted, an entry is written to the service bus to process the notification. There may be a delay for newly resubmitted notifications appearing in the search results grid.

Viewing

To view details, click the UG template for Help in the far right column .

This opens a dialog with the contents of the notification sent, including the to and from email address and the subject of the email.

Example:

UG template for Help