The Sale/Return Request Options tab contains the following information:
Fulfillment Types Allowed for Sales Requests
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Pickup at the Same Location - The customer will pick up their products from the location creating the sales request.
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Pickup at a Different Location - The customer will pick up their products from a location other than the location creating the sales request, such as another store. If you select this option, you must choose a location from the list.
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Delivery from the Same Location - The customer's products will be sent from the location creating the sales request.
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Delivery from a Different Location - The customer's products will be sent from a location other than the location creating the sales request, such as another store or warehouse. If you select this option, you must choose a location from the list.
Performable Fulfillment Operations
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Fulfill Pickup Requests - If checked, a fulfillment pickup request is generated when a pickup has been requested.
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Fulfill Delivery Requests - If checked, a fulfillment delivery request is generated when a delivery has been completed.
Return Request Operations
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Allow Return Requests - If checked, return requests can be processed at this location -- meaning that the request can be put into the system. For example, a location may be able to process a return request, but not to be able to physically receive the request becuase it's not a "brick and mortar" facility; it may be a call center or a "virtual" store.
If this is checked, it means that for this location the user can access POS > Front Office > Sales and Returns Requests > Make Return Request to process a return request. If it is not checked, an error message is displayed that states return requests are not enabled for this location.
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Allow Receive Returns - If checked, this location can receive returns. If a register is not configured to allow Receive Returns, attempting to do so results in an error message.
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Can Receive Return Requests - If checked, this location is available for selection from the Receive Location list when performing a Receive Request. If this option is not checked, the Select Return Request form is skipped and the Transaction History window appears instead (as if "Return Items From Customer Purchase" had been selected).
This option can only be checked if "Allow Receive Returns" is checked.
See also: