The Order Types Tab defines which order types should be used for the front office POS transaction types. These values can only be defined (and displayed) at the Global level.

To edit Global Order Types:
For each of these order types, make a selection from the drop-down list.
Sale Order - Select from: New Feature(s), New Service(s), POS New Order, Roaming Partner Change, or Standard New Order.
Retail Only Sale Order - Select from: New Feature(s), New Service(s), POS New Order, Roaming Partner Change, or Standard New Order.
Void Order - Select from: Disconnect, POS Disconnect Order, POS Void Order, or Remove Group Members.
Return Order - Select from: Disconnect, POS Void Order, or Remove Group Members.
Retail Only Return Order - Select from: Disconnect, POS Void Order, or Remove Group Members.
Exchange Order - Select either POS Change order or POS Swap ESN.
Retail Only Exchange Order - Select either POS Change order or POS Swap ESN.
Swap Equipment Order - Select from: Plan Change, POS Change Order, or POS Swap ESN.
Note
These drop-down lists may vary according to your company's settings.