You may want to reprocess an incollect if too many return records were created. One of the reasons this might happen is if there is an error in the effective dates of a Roaming Agreement. Reprocessing incollects also reprocesses any Company Returns that had been created.
To reprocess an incollect file the following applies:
If a return had been created, it must not have been sent. If the file were reprocessed after it was sent, it would create a duplicate file which the ARP would reject.
The return file must exist in the Company Returns directory. See Configuring Directories.
Any Rate/Bill files created for the incollect file must exist in the Incollects Done directory.
The original incollect file must exist in the Original directory for incollects.
To reprocess an incollect file:
From the Files - Incollects data table, right-click on the incollect file and select Reprocess. The IDI Clearinghouse Service processes the file as follows:
Deletes the return file from the Company Return directory.
Deletes the Rate/Bill file in the Done directory.
Deletes the summary information for the Incollect, Rate/Bill, and Return files.
Processes the Incollect file again ignoring any batch sequence errors.