Documentation Index

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POS

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To access these settings:

  1. In Admin Console, under Business Rules > Local Services > CostGuardService > serverName_CostGuardServer, double-click POS. This displays the POS window.

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    Guided Assignment Cache Items Per Batch

    If your network is not robust, you may see improvement in the POS system by implementing this setting.

    Specifies how many items the system loads and caches when launching Guided Assignment. A higher number sends and receives more items thereby reducing the number of calls mad to the server. However, each call takes longer. A lower number transfers fewer items so each call is faster, but more calls need to be made.

    Default = 50.

    Note:

    This setting only affects the initial load of the Product Catalog information.

    Do not include Package Children as Line Items during a Sale

    If your network is not robust, you may see improvement in the POS system by implementing this setting.

    When checked, this option excludes a packages children from being displayed as line items on the Make Sale and Make Sales Request window. Smaller orders are created thereby reducing the wait times across the network.

    Recalculate Retail Taxes during Return

    Display Email Address on New Customer Info

    Display Email Address on New Customer Info

    Display Phone Number on New Customer Info

    Lets you choose whether to display the Phone Number field on the New Customer Information form.

    Maximum duplicate services allowed

    Block changing Customer on an Order

    Require CSA Check on New Services

    A CSA (Carrier Servicing Area) check is a search made to ensure that wireless service can be offered based on a subscriber's zip code. This setting lets you choose whether to display the CSA Check page in the Make Sale wizard.

    Require Service Address on Alternate CSA Zip

    You may choose to require a Service Contact when the zip code entered for CSA check does not match the Primary Contact. This is to avoid tax-related issues that may arise when adding an account that has a service address outside of coverage area.

    Provide Confirmation Prompt when Returning It

    Search for duplicate Customers

    Search for duplicate Customers by SSN/FEIN

    Maximum wait time (seconds) for Automated Restores to Complete