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Modifying a Stand Alone Trouble Ticket Journal Entry

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The Edit journal entry function for Stand Alone trouble tickets works the same as the Edit journal entry function for customer trouble tickets.

To edit a Stand Alone trouble ticket's journal entry:

  1. On the Journals tab within the Edit Stand Alone Trouble Ticket window, right-click on the desired journal entry and select Edit. The Edit Journal window is displayed.

    See Modifying a Trouble Ticket Journal Entry for more detailed information.