IDI version 26.8 is now available.  Click here for details: IDI Updates.

Examples of 'Send Usage To' Settings on Accounts with Multiple Services

Prev Next

For Cases 1-3, the account has four services. Three services A, B and C (where A is the primary service) share a plan that provides 1000 free anytime minutes. The fourth service D has its own plan for 400 free anytime minutes and does not share in the 1000 free anytime minutes.

Case 1: Primary Service Gets All Notifications; Child Services Get Their Own

Primary service A wants to be notified when any one of the four services is in danger of exceeding their allotted usage. Also each individual service should be notified when they are in danger of exceeding their individual usage.

How to Configure

Service

Send Notifications To Setting

A

Service only

B

Service only

C

Service only

D

Both

How it Works

  1. Combined usage of anytime minutes for services A, B and C exceeds 800 in the bill period.

  2. Services A, B and C receive notifications. (Service A receives just one notification.)

  3. Service D uses in excess of 320 anytime minutes in the bill period.

  4. Service D receives notification as does primary service A for service D approaching overage.

Case 2: Notify Primary Only for the Shared Plan, Notify Service D Only for Its Plan

Services B and C need not be notified regarding the shared plan, and service A need not be notified regarding service D’s plan.

How to Configure

Service

Send Notifications To Setting

A

Service only

B

Opt-out

C

Opt-out

D

Service only

How it Works

  1. Combined usage of anytime minutes for services A, B and C exceeds 800 in the bill period.

  2. Service A receives one notification. Services B and C do not receive a notification.

  3. Service D uses in excess of 320 anytime minutes in the bill period.

  4. Service D receives a notification. Service A does not.

Case 3: Notify the Primary Service Only

Only the primary service should receive notifications. Services B, C and D need not be notified.

How to Configure

Service

Send Notifications To Setting

A

Service only

B

Opt-out

C

Opt-out

D

Primary Service only

How it Works

  1. Combined usage of anytime minutes for services A, B and C exceeds 800 in the bill period.

  2. Service A receives one notification. Services B and C do not receive a notification.

  3. Service D uses in excess of 320 anytime minutes in the bill period.

  4. Service A receives a notification for service D. Service D does not receive a notification.

Case 4: A Configuration to Avoid - Bombarding the Primary Service

This case does not include the fourth service (D). The account has three services A, B and C that share a plan for 1000 free anytime minutes. The primary service A wants to be notified; however, due to over-configuration it will receive three notifications for the same infraction.

Not Recommended Configuration

Service

Send Notifications To Setting

A

Service only

B

Both (or Primary Service Only)

C

Both (or Primary Service Only)

How it Works

  1. Combined usage of anytime minutes for services A, B and C exceeds 800 in the bill period.

  2. Service A receives three notifications (for itself and services B and C).

  3. Services B and C may or may not receive notifications depending on their respective configurations.