Entitlements (Wireless)

The Entitlements window is displayed when you click the Entitlements link on the Additional Info tab on the Edit Customer Info window.

Note

If one or more of the following is checked and the “Is Basic Service” check box is enabled on a product, the charge for the product is refunded 50%.

1. Select/check the desired entitlements and click Save.

   • Hearing Impaired - Does not apply to wireless calls.

   • Disabled - Does not apply to wireless calls.

   • Speech Impaired - Does not apply to wireless calls.

   • Uses TTY - Does not apply to wireless calls.

   • DA Exempt - If checked, the Directory Assistance Surcharges (and toll on Roaming DA calls) are waived. However, airtime is NOT waived.

   • Visually Impaired - If checked, the customer qualifies for 50 free Local/Regular Directory Assistance calls.

   • Lifeline - Does not apply to wireless calls.