This action is installed by the Workflow web module. It creates a work item that will create workflow and optionally start it.
Parameters:
Workflow ID | Name of the Workflow definition.
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Coordinator | ID/name of the individual who will be coordinating this instance. |
Name Override | Actual name of this definition. This is a free text field. You can enter a unique name to set it apart from another instance. |
Requested Due Date | Date and time for instance to be completed. |
Extended Data | Ties into user defined extended data in the Workflow definition. |
Auto-Start | Enter Yes or No. |
Link Reference ID | This field and Link Reference Type are used to establish the linkage between a workflow and it’s related customer or ticket. Enter the specific customer or ticket ID based on the selected Link Reference Type. |
Link Reference Type | Select Customer or Ticket from the drop down menu. |