Documentation Index

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CostGuard Version 18.8 Details

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CostGuard Version 18.8 Core Release Bulletin

Change Orders:

Functional Area

AR/FR

Description

Customer Care

FR 2893

Invoice viewing enhancements:

  • Enable/disable view PDFs – A new setting lets you control whether or not the View PDF option is available on invoices.

  • Re-styled Invoice Detail page improves usability.

  • Invoice Compare – Lets users quickly see comparative information for two invoices side-by-side.

  • Invoice Summary view on the Customer page – In addition to the Account and Service Summary views, the View menu on the Customer Summary page now has an Invoice Summary option.

FR 2920

Service Summary Enhancements:

  • Includes Services that have been disconnected within the active bill period. Previously only active services were displayed.

  • A more info icon next to the handset description displays a pop-up with device information.

  • If there is no service name, no name is displayed with the service number. Previously if there was no service name, the service contact name was displayed.

  • The service name has been moved from above the service number to next to the service number, in parenthesis.

  • An Active Port badge is displayed if there are any open or pending port requests for the service.

  • The Contract Duration has been removed from the contract information.

FR 2923

New Workflow Actions installed by Customer Care:

  • Create Adjustment

  • Create Follow-Up

  • Create Journal

  • Modify Follow-Up

  • Modify Journal

  • Create E-Pay Transaction

Enhanced Installment Plans

FR 2854

Improved installment plan exchange– New POS Make Sale wizard facilitates performing exchanges of equipment and their active installment plans.

Vantiv Payment Gateway

FR 2932

Upgrades Vantiv Payment Gateway API from XML version 9.3.1 to 9.14. Also, the PCI Processor Job for recurring E-Pay account payments was updated. This is to provide a framework for future development and should have no impact on users’ operations.

Workflow

N/A

Resolved Known Issues:

  • Updated Add Wait Time action so the correct cursor displays on parameters when they are editable.

  • Updated Edit/View Definition dialog header to properly display when user is in read-only mode.

  • On Start Workflow page, a loading indicator will now display to the left of the search button whenever a search is performed, which includes when the page is first loaded.

  • Updated system to check the Send Email permission before displaying the Send Email icon.

  • Updated user interface validation to add yellow highlight and hover text when trigger condition contains operators other than ‘=’ or ‘<>’.

  • Added a loading indicator to the My Task and My Workflow pages.

  • Fixed bug on Workflow Notes page that prevented users from adding a note to a workflow. [PR 82660]

  • Consistently display the Smart Data icon for parameters on the Recurring Trigger.

Platform System Deployment Updates:

Module

Target Deployment Updates

Communications

08/08/2018

Workflow

08/09/2018