Documentation Index

Fetch the complete documentation index at: https://help.idibilling.com/llms.txt

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CostGuard 17.3 SP2 Details

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17.3 SP2 Core Release Bulletin

Functional Area

AR/FR

Description

Orders

FR 2746

Update Service Information After Order Submitted – Lets users update Services and/or remove Services on an order after it has been submitted.

FR 2802

Configure Private Line Taxes via Order Entry – Lets users configure private line taxes on features during order entry.

Customer Care

FR 2794

View and edit private line tax information for a feature via the Services and Features page.

FR 2790

Modify Bill Cycle in Customer Care. Users with the new permission can change a customer’s Bill Cycle to a recommended bill period. The ability to override the appropriate Bill Period will no longer be supported in the IDI system.

Additional information for a customer’s Bill Cycle. Clicking on the i icon displays the description and day of month for the bill cycle.

OnlineBill

AR 7942

Alternate Invoice Number – Under AR 7782 an alternate sequential invoice number was added to comply with Italy’s tax requirement. This AR enables the alternate invoice number to be displayed in OnlineBill.

Paging icons are now included on all the possible pages when landing on the OnlineBill Payments and Transactions page.

IDI Desktop Client

AR 7922

Fortegra Handset Insurance Extract – Integrates Fortegra as a viable handset protection vendor in the IDI system.

AR 7956

Cancel Expired Return Requests Scheduled Job can be set up to not create Account Balance Adjustments.

FR 2773

POS Make Return Request Wizard Enhancements

Customer Search no longer supports creating a new customer. This has been replaced with Search Using Full Customer Information.

Allow Return Request for customer with a past due balance.