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  • Published on Aug 10, 2026
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Enabled: Lets you close all follow-ups listed on the Follow-up Search Results or Open Follow-up windows in one "bulk" operation.

Disabled: Bulk Close Follow-Ups is not displayed on these windows' shortcut menus.

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    Knowledge Articles > Desktop Client User Guide > Customer Management > Journal Entries, Follow-Ups and Trouble Tickets > Setup for Journals, Follow-Ups and Trouble Tickets > Permissions for Journals, Follow-Ups and Trouble Tickets > Follow-Ups
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