Viewing Service Address Associations By Service

To view service address associations by service:

1. Select By Service from the View Mode drop-down list. This displays all services for the specified customer in the Services section. The Service Addresses section lists the service addresses assigned to the service number selected in the Services section.

   

   The By Service view provides the following information:

   Services
   Service Number	Service Number assigned to the current customer.
   Service Type	Type of service for this number.
   Billing Status	Billing Status of the Service Number.
   Service Addresses for Service <service number> <service type>
   Service Address	Service Address assigned to the selected Service Number. Note Multiple addresses can be assigned to a service number.
   Address Status	Status of this service address.
   MSAG Information	Indicates whether or not the service address was validated against the MSAG table: If the service address was successfully validated against the MSAG table, this field contains the text "MSAG on MM/DD/YYYY", where MM/DD/YYYY is the date the validation was performed. If the service address was not validated against the MSAG table or it failed the MSAG validation, this field contains the text "Not MSAG Validated".

From the Service Addresses section of the window, you can perform the following functions:

Edit a service address. To do this:

• Right-click on the service address and select Edit Address (see Editing a Service Address). When you close this function, the Service Addresses section of the window is updated to reflect the changes you made.

  Change the addresses associated with the selected Service Number. To do this:

• Right-click anywhere in the Service Addresses section of the window and select Change Associated Addresses (see Change Associated Service Addresses). When you close this function, the Service Addresses section of the window is updated to include only those service addresses that you selected.

  Add an existing service address. To do this:

• Right-click anywhere in the Service Addresses section of the window and select Find Existing Address (see Finding an Existing Service Address). When you close this function, the service addresses you selected are added to the Service Addresses section of the window. These service addresses are only associated with the service number that is selected in the Services section of the window.

  Add a new service address. To do this:

• Right-click anywhere in the Service Addresses section and select Create New Address (see Adding a Service Address). When you close this function, the new service address is added to the Service Addresses section. The new service address is only associated with the service number that is selected in the Services section of the window.