Sending a PIN from a Customer Account Window

To send a PIN from the customer's account window:

• From the customer task bar, either click the send PIN icon () or access the CPNI drop-down menu and click the PIN icon.

  The Send PIN prompt is displayed.

  

• Click Yes to send the PIN.

  Note

  If a PIN or PINS cannot be sent for some reason, a follow-up is generated for the designated user group.